Frequently
Asked Questions

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Sales & Service: 0131 333 1903
Email: info@grovebedding.com

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Mon – Sat: 9am – 5:30pm & Sun: 10am – 4pm. Please call 0131 333 1903 or email sales@grovebedding.com during these hours for any enquiries.

Please ensure that you have checked your junk and spam folders for the email. To prevent this from happening again please add sales@grovebedding.com to your safe list.

Please see our returns policy here.

No unfortunately internet orders are not already assembled. However, we do offer an assembly service for only £20.00. All you need to do is make sure you select the assembly service at checkout. If an assembly service has been purchased, this will be carried out by a provider specially selected by Grove Bedding. Please note, this option is for Scottish post codes beginning DD, EH, FK, G, KA, KY, ML, PH & TD only. You can call us on 0131 333 1903 to clarify the availability of assembly services in your area.

In the unlikely event that one of your items are damaged, please contact our Customer Service Team within 48 hours of delivery on 0131 333 1903. We may ask you to take a photograph of the damaged item and send it to info@grovebedding.com.

We manufacture bespoke size mattresses to your precise requirements and specifications. Please contact us or visit one of our stores to discuss your requirements.

Once your order has been placed, we will advise a delivery date. Then a couple of days prior to your delivery, we will contact you to confirm the best time for delivery e.g. Morning, Evening.

You can click & collect on selected items, however we deliver most of our items directly to you for your convenience.

A member of staff will contact you to arrange a suitable delivery date.

Grove Group Scotland will never pass your details on to any third party. If we need to arrange an independent inspection or delivery, we will ask your permission in advance to do so.

All our products are covered for 12 months. However, any extension on the 12 months guarantee varies per product.

Unfortunately we do not offer any finance options or payment plans at the moment.

No problem, we are always available to take your order on the phone or in store. You can call us 0131 333 1903 or find your nearest store here.